Ithaca, NY 14850, Team Leaders Fail Because Of Five Reasons, Janitorial Services

Ithaca, NY 14850, Team Leaders Fail Because Of Five Reasons, Janitorial Services

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Cleaning Business Owners: 5 Reasons Team Leaders Fail

By ⋅ August 7, 2012 ⋅Post a comment
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There are many reasons cleaning team leaders fail. In this Home Cleaner Magazine article industry leader and expert Jean Hanson shares the top five that happen most often in maid service businesses.

When it’s time to hire a Team Leader for their home cleaning business, most owners look to their existing employees. There is usually at least one person who stands out from the rest; they do a great job cleaning, they are dependable, and they go the extra mile for you. However, some people who are put into a supervisory position end up failing, even though they were a stellar employee. There are many reasons this can happen. Here are the top Five.

OneUncomfortable Leading Co-workers. Sometimes when a team member is promoted and suddenly has to supervise their former peers, they become uncomfortable delegating.

TwoUnable to Deal with Conflict. Every person in a supervisory position must deal with conflict at some point. It may be a conflict with employees, customers, management or the owner. If your Team Leader doesn’t know how to handle tough situations, they’ll likely fail.

ThreePoor Judgment. You rely on your Team Leader to make decisions on your behalf. If you have a Team Leader who has poor judgment when it comes to dealing with day-to-day issues, you need to work with them on the decisions they should be making. Then explain your reasoning behind that decision.

FourLaziness. Some people’s work habits change when promoted into a supervisory position. Watch for the Team Leader who likes to delegate all the work because they are now in a power position and feel as if they no longer need to work as hard.

FiveLack of Communication. Your team leader may have been outstanding as a team member, but if their communication skills are lacking, they will likely fail. A good Team Leader must be able to communicate well with you, your customers, and their team.

There are many more reasons Team Leaders fail, but the key to helping them succeed is to start working with them before you put them in a supervisory position. There is a lot you can do to help them succeed, but you need to put the time into training them on your expectations and the skills they need to become a good leader for your home cleaning business. Go to http://www.advantagecleaningteam.com/ or http://www.janiservu.com/  for additional cleaning tips.